FAQ

To remove writing from Stickwix™ labels, you can use the following:

Dry Erase – Use dry cloth

Wet Marker – Use cloth dampened with water

Permanent Maker – Use cloth dampened in 90% Rubbing Alcohol

Pen – Use cloth dampened in 90% Rubbing Alcohol

Watch our video Erasable Labels for instructions.

If your label isn’t sticking well, it may be time to clean it.  Sometimes paper, dirt and lint can keep your label from sticking.  To clean you can wash in soap and water.

Watch our video on how to clean labels for more information.

• To Use: Remove label from package. Affix label to any non-porous container or surface with picture facing out and press firmly; it will remain in place until you remove it. To affix to cold or moist items, remove any condensation before applying.

• To Remove: Simply peel away from container or surface. If difficult to remove, apply water and rub label off.

We have different types of methods for cleaning your labels.

• To clean a label that is preprinted, we recommend soap and water, or any non-astringent cleaner.  It is always recommended that you test an area to ensure the cleaning product does not fade the print on your label.

• Cleaning a writeable label depends on what type of writing tool you use.

• If using a dry marker, just wash with soap and water or just wipe the label clean with a cloth of your choosing.

• To clean a label after using a wet marker, wash with soap and water.

• To clean a label after using a pen or permanent marker, clean with 90% rubbing alcohol.

• Always test your permanent markers on a small area of your labels, as not all permanent markers come off all the way.

• If you find you are having a tough time getting any residual marker off of a writable label, acetone nail polish remover on a cotton ball will usually do the trick.

• You must allow the label to get room temp again before reapplying. One method of getting your label to thaw out, is to place it in between the palms of your hand until it becomes tacky again. You can also run it under hot water and shake the excess water off.

• These labels are preprinted and do not have a protective overlay to write on. It is recommended to use soap and water to clean these. Using anything astringent on the print can cause the color and print to fade.

• All of our labels have the same tacky material on the back. All can be cleaned with soap and water to remove debris. If your label has paper sticking from a cereal box or frozen vegetable box from the freezer, just soak in hot soapy water for a few minutes and rub clean. See website videos for further details.

1. Small parts, choking hazard, not to be ingested or chewed . Not for children under 3 years old Adult supervision required.
2. Not to be used on hot surfaces, toasters, ovens or microwaves.
3. Flammable
4. Do not leave in hot/humid environments or vehicles.
5. Not to be stored on or in surfaces hotter than 80 degrees. Hotter temps can cause product to leach and breakdown over a shorter period of time, thus shortening the life span of the product.
6. Not recommended for porous surfaces. Product may leach dependent on size of label and type of surface. Always test a small surface area to make certain product does not leach or cause discoloration to surface being used. Product intended for most NON-POROUS surfaces.

Some label colors may vary from what you are seeing on the website due to the way various computer monitors, tablets and phones interpret color from websites. So the actual label colors (off white/white etc) may vary a little based on what you see on our website.

Depending on the quantity, we can create custom labels. Contact us at info@stickwix.com and we can assess your needs.

Our labels are made of vinyl or Teslin with a urethane backing depending on what line you are buying.

• Stickwix™ labels are waterproof.

• Some Stickwix™ labels can be written on with a dry-erase marker, pen or sharpie. They can be erased with soap and water and/or rubbing alcohol.

• Stickwix™ are approximately 1/8” thick.

• The longevity of your label is dependent on the user, the label’s purpose, where it is used and how it is maintained.  We have clients who have been using the same labels for about 1-3 years.  All results may vary. Please see care instructions to extend the life of your labels

• The labels themselves are not, but they can be used on a magnetic surface.

• Please view website for various packages and pricing.

• Yes, our labels will stick in the shower. Always make certain the surface area is clean of any dirt, oil or debris. If using the labels in the shower, we recommend placing the labels before turning the water on. This will allow the label to stick better. Your labels can be placed on the wet tile; however, they may not stick right away and would require maneuvering by the user. Results may vary.

• The labels may leave a residue, depending where you place them, the temperature of the surface and if there is humidity in the area. Results may vary. The label is meant for non-porous surfaces. If using on a non-porous surface and a residue is still left behind, it can be easily removed with a mild soap and water, an all- purpose cleaner and a sponge, or even rubbing alcohol or household cleaner wipes.

• Yes, heat will affect the way your label sticks and how long it will last. It is not recommended to use in hot/humid areas over 80 degrees for lengthy periods of time. You may notice that our labels will be tackier in hotter climates or during the spring and summer months of the year.

• Yes, all of our labels are stackable. However, if you are stacking writable labels, your marking can bleed onto other labels’ sticky backing. However it will not affect the labels’ adhesion. All results may vary.  If you are stacking any of our preprinted Wixmix™ or Wixpix™ labels, you should not see any staining.

• You can store your labels upon the original backing, on any plastic sheeting or on a non-porous sheeting of your choice. Always test the material you are storing your labels on. We recommend that you always store labels by covering the sticky side and in temperature between 65 and 80 degrees.

• These labels are preprinted with pictures and text as a communication and educational tool for its users. Any additional copy will not be removable. If you do not see a label that may suit your needs, please submit your email address and let us know. We also do custom orders.

• This product is not made for microwaves, ovens, stoves, toaster or open fires.

Yes. This product works well in the freezer or refrigerator. However, it is recommended to wipe off any condensation, frost or ice when placing in cold spaces. The product can also be more difficult to remove in colder environments.

We accept Visa, Mastercard, Discover and PayPal.

We offer SSL security with 128-bit encryption upon checkout. This ensures that all your data remains private and secure.

U.S. Shipping Chart

Order Totals
$1.00 – $34.99 Small envelope/box 2-3 Day Priority w / tracking – $6.45
$35.00 – $149.99 Medium box 2-3 Day Priority w / tracking – $13.45
$150.00 – $349.99 Large box 2-3 Day Priority w / tracking – $18.75

Over $350.00 -or- Out of Country orders: Please contact us at info@stickwix.com for large order shipping charge

You have 30 calendar days to return an item from the date you received it.

• To be eligible for a return, your labels must be unused and in the same condition that you received them.
• Your labels must be in the original packaging.
• Your labels need to have the receipt or proof of purchase.

Refunds

• Once we receive your returned labels, we will inspect them and notify you that we have received your return. We will immediately notify you on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us at info@stickwix.com.

We strive to ship all orders within 7 to 10 business days upon receipt of your order.

1. Click Add to Cart on the Product page.

• Access your Cart at any time by clicking the cart icon at the top right of the site. From there, proceed to purchase or continue shopping.

2. At your cart

• Select a shipping destination, review the cost and adjust quantity if necessary

3. Proceed to Checkout when you’re ready.

• Choose your payment method: Visa/Mastercard, Discover or PayPal. (PayPal users will be redirected to a secure PayPal page and then back to Stickwix™ to confirm the order.)

4. Submit Your Order

• You’ll have a chance to review your information before submitting your order.
• To complete the process, click Submit Order.
• You will see a confirmation that your order is complete and receive an email confirmation at the address you provide.

• Volume discounts are available for the purchase of quantities of ten or more for any individual item. Contact Stickwix™ at info@stickwix.com for more information.